Letter of Engagement

Sound Steps AVT Ltd.’s website, www.avtdirect.com provides an Online Parent Education and Therapy Service which respects the privacy of the children in its care and of their families. Sound Steps AVT Ltd. recognises that these children and families have the right to expect that their data will be protected, in compliance with applicable General Data Protection Regulation (GDPR).

During our time together, Sound Steps AVT Ltd., will hold personal data on your child and your family. This personal data includes your name, address/es, telephone numbers, email addresses, occupation and medical history related to pregnancy, together with your child’s name, date of birth, gender, birth history, pertinent audiological and medical records, video footage and information related to on-going development and progress.

Sound Steps AVT Ltd. needs to hold the above data in order to be able to communicate with your family, to share information with you and offer guidance in the on-going collaborative intervention for your child, in order to be able to offer an effective service.

In order to comply with applicable GDPR, Sound Steps AVT Ltd. requires your consent in allowing us to so hold this data on your child and your family. Therefore, Sound Steps AVT Ltd. requires you to read and accept the items given below as well as all other terms and conditions for the use of this website and service. If you are satisfied with sharing the data as listed below, together with all other terms and conditions for the use of this website and services, then please sign the mandatory permissions section below.

CONTACT DETAILS

  1. Address
  2. Email addresses
  3. Telephone numbers

This information allows Sound Steps AVT Ltd. to communicate with you to support you in your follow-up of weekly plans and targets in a timely manner.

REPORTS, BIRTH HISTORY, ASSESSMENTS AND AUDIOLOGICAL AND MEDICAL RECORDS

This information allows Sound Steps AVT Ltd. to evaluate and monitor your child’s management so that your family and child may derive optimal benefit from our service.

ONGOING PROGRESS

This information allows Sound Steps AVT Ltd. to track or monitor your child’s on-going development and progress, as you and your family follow up on weekly targets.

Sound Steps AVT Ltd. will never share your details with anybody or organization without your permission. We do however share our data with relevant professionals and our IT partner, to assist in the fulfilment of this service.

Sound Steps AVT Ltd.’s service will commence once this information has been analysed and your child’s medical data suggests that s/he would benefit from Auditory-Verbal Therapy. In the event that we consider your child may benefit only marginally from Auditory-Verbal Therapy, we shall inform you via email and leave the choice of our service to you.

MANDATORY PERMISSION

‘I confirm I am over the age of 21 years and have read, understood and agreed with the way my data will be used by Sound Steps AVT Ltd. as set out in this document, as well as the content and all conditions included in the Terms and Conditions document, Product Specific Terms of Usage Including Switching, Cancellation and Refund Policies, Privacy Policy and Cookie Statement, and Legal Information documents. I permit Sound Steps AVT Ltd. to access this information.

I understand that Sound Steps AVT Ltd. offers only Auditory-Verbal Therapy and that my baby or young child cannot exceed 30 months of age at the time of joining this service and should already be fitted with hearing aids/cochlear implants and/or Baha by this age. If my child has not been so fitted, I understand that hearing aids must be fitted within three months for Sound Steps AVT Ltd.’s service to commence.

Additionally, I understand that my:

  • wholehearted participation and diligent follow-up
  • on-going engagement with my child
  • timely upload of all videos as requested

and timely submission of all forms, questionnaires and data as requested is critical to my child and my family being able to benefit from Sound Steps AVT Ltd.’s Online Parent Education and Therapy Service.

I further understand that Sound Steps AVT Ltd. reserves the right to discontinue its service if my family and I are unable to satisfactorily comply with these requirements or if my child has needs that Sound Steps AVT Ltd.’s services cannot address.
I understand that while Sound Steps AVT Ltd. will do its very best, it cannot guarantee that my child develops like a child with typical hearing the same age.

I / We agree to provide Sound Steps AVT Ltd. with audiological and medical reports (”Reports”) relating to our child / child in our care through access via a Google Drive link that we share with you. I/ We understand that the Reports will be accessed and reviewed, via the same Google Drive link that I/we have provided, by audiologists and medical practitioners who may be located outside the UK/ EEA/ USA. The Reports will reside on my/our Google Drive and therefore I/we are solely responsible for the security and custody of the same and I/we understand that Sound Steps AVT Ltd. is in no way responsible for the security and custody of these Reports

I permit Sound Steps AVT Ltd. to analyse anonymised data of my child that is aggregated with other children in the service. This analysis will be used for research, professional training and conferences.
I/We grant Sound Steps’ AVT Ltd. the unconditional right to freely use, reuse, publish and republish (whether during or after my child’s enrolment) this anonymised data as submitted by me.

Further I understand that Sound Steps AVT Ltd. will take every precaution but cannot guarantee the protection of this data.

I confirm that I am submitting this consent form voluntarily and of my own free will. I also confirm that any information submitted to Sound Steps AVT Ltd. is accurate and truthful.’

Email AVT Direct at support@avtdirect.com and allow us to help clarify any information on this form.